What We Collect and Why We Collect It
When you create an account, we collect the information you provide — your name, contact details, and the payment method you link, whether that is bKash, Nagad or Rocket. We record transaction references tied to your wallet so we can verify deposits and process withdrawals accurately.
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We also collect device and session data: browser type, IP address, and which pages you opened during your visit. This helps us keep the account secure and detect unusual access patterns. If you contact our support team, the content of that exchange is stored against your
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account record. We do not sell your personal data to third parties. Data shared with payment processors like bKash or Nagad is limited strictly to what those processors need to complete your transaction — nothing more. We may share data with regulatory or fraud-prevention bodies where
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required by applicable law. How long we keep your data depends on account activity and any legal retention periods that apply in your region. If you close your account, we will retain only the minimum data required by law, then delete the rest. Availability of our
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service, and the rights you can exercise, depend on your local law and the eligible regions we operate in.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.