Verifying Your xc444 Account
Verification is how we keep your account yours. Without it, someone else could request a withdrawal to a different wallet — verification blocks that path. We ask for a copy of a government-issued photo ID and a selfie taken at the time of submission. Your wallet name must match the name on the ID exactly. Players in Dhaka and elsewhere in Bangladesh
who complete this step find withdrawal requests process without the manual hold that unverified accounts face. Documents are reviewed by our account team; you will get a status update by in-platform message.
- Upload photo ID — Submit a clear image of your national ID card or passport from the Verify Account section in settings.
- Submit a live selfie — Take a selfie holding your ID — this confirms the document belongs to you, not a scanned copy.
- Match wallet name — The name on your bKash, Nagad or Rocket account must match your ID exactly; mismatches pause the review.
- Receive confirmation — Our team reviews and sends a pass or query via your xc444 inbox — check it and respond if asked.