Reference

Terms and Conditions That Govern Your xc444 Account

These terms set out what you agree to when you open and use your xc444 account, including how deposits via bKash, Nagad and Rocket are handled, what we expect from you, and what you can expect from us.

Applies to all account activityCovers bKash, Nagad, Rocket paymentsEligibility subject to local lawUpdated terms replace previous versionsContact support for any questions
xc444 Terms and Conditions That Govern Your xc444 Account
HOW WE HANDLE YOUR ACCOUNT

Account Security and Your Rights Under These Terms

xc444 takes the security of your account data seriously. Your login credentials, wallet details and transaction history are stored with access controls in place. If you believe your account has been accessed without your permission, contact support immediately so we can review the activity log and act on your behalf. These terms also outline your right to request a review of any decision we make about your account.

Data Retention We keep your account and transaction records for as long as your account is active and for a period after closure, as required by the terms you accepted at registration.
Account Security Your password and OTP are yours alone. We will never ask for them via chat or email. Report any suspicious login attempt through the in-account message centre straight away.
Requesting Changes To update your registered bKash, Nagad or Rocket wallet number, submit a request through support with your account verification. Changes take effect after we confirm your identity.
Dispute Resolution If you disagree with an account decision, write to us with your account ID and the transaction or action in question. We review and respond with a clear explanation of the outcome.
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or if you have a question about how a specific rule applies to your account, our support team can clarify. You can reach us through the live chat in the xc444 app or browser, by email, or through the in-account message centre. For payment disputes involving bKash, Nagad or Rocket, include your transaction reference when you write to us so we can check the record quickly.

Live Chat Open the chat from the xc444 app or browser lobby. A support agent can walk you through any clause or account-specific question in real time.
Email Support Send your query with your account ID and the specific term you need clarified. We respond in writing so you have a clear record of the answer.
In-Account Messages Use the message centre inside your account dashboard to raise a formal query. This keeps your terms questions linked directly to your account history.

Common Questions About These Terms

These are the questions we hear most often when it comes to understanding and applying the xc444 terms and conditions. If your question is not here, live chat or email support can give you a direct answer tied to your specific account situation.

Yes. Every deposit, withdrawal and transfer on your account — whether via bKash, Nagad or Rocket — is covered by these terms alongside each payment provider's own rules.

We notify you of material changes through the app or email. Continuing to use your account after a change means you accept the updated terms. You can always ask support to explain what changed.

No. Your account is registered to you personally. Transfers of account access or ownership are not permitted under these terms and may result in both accounts being suspended.

Send a written request via email or the in-account message centre. Include your account ID and the specific decision you want reviewed. We aim to respond with a full explanation.

Yes. Access depends on whether use is permitted under your local law and whether your region is eligible. It is your responsibility to check this before opening or continuing to use your account.

Contact support immediately through live chat. We can review your account login activity, secure your access and begin a formal review of any transactions that occurred without your authorisation.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.